{"id":4067,"date":"2020-10-29T08:12:01","date_gmt":"2020-10-29T08:12:01","guid":{"rendered":"https:\/\/www.balkanservices.com\/blog\/?p=4067"},"modified":"2024-04-18T11:45:10","modified_gmt":"2024-04-18T11:45:10","slug":"how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study","status":"publish","type":"post","link":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/","title":{"rendered":"How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]<\/h1>\n\n\n\n<p>In a highly competitive market, where innovation is a must for growth,<strong> in just 4 months the Debt Collection Agency EAD automated over 70% of its reporting.<\/strong><\/p>\n\n\n\n<p>In the process, the company<strong> monitors multiple key metrics<\/strong>, and the preparation of reports daily requires a lot of effort and tight deadlines. <strong>The volume of data is growing significantly<\/strong> and the company realized that it would be<strong> increasingly difficult to keep up with this trend<\/strong>, so it contacted us in search of the most appropriate solution.<\/p>\n\n\n\n<p>By <strong>using advanced technology<\/strong>, the company significantly reduced the time to <strong>make informed management decisions, increased efficiency, and improved competitiveness.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-f3ab7cf\" data-block-id=\"f3ab7cf\"><style>.stk-f3ab7cf{height:35px !important}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">About Debt Collection Agency<\/h2>\n\n\n\n<p><a href=\"https:\/\/theagency.bg\/\" data-type=\"link\" data-id=\"https:\/\/theagency.bg\/\" target=\"_blank\" rel=\"noreferrer noopener\">Debt Collection Agency EAD<\/a> is a company specializing in the purchase and management of debt portfolios in Bulgaria. The organisation employs <strong>over 220 staff<\/strong> and the debt portfolios it <strong>manages amount to more than BGN 1.4 billion.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-f5fe272\" data-block-id=\"f5fe272\"><style>.stk-f5fe272{height:35px !important}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Daily challenges<\/h2>\n\n\n\n<p>The profitability of the company depends entirely on timely and correct investments in the portfolios of liabilities, as well as their timely collection. <strong>Debt Collection Agency EAD analyses more than 140 key indicators daily,<\/strong> based on which it prepares forecasts for the return on managed receivables.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--70);margin-right:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70);margin-left:var(--wp--preset--spacing--70);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">These forecasts form the basis of every investment decision, and the accuracy of the data and tracking it at the right time are key to purchasing portfolios of receivables.<\/pre>\n\n\n\n<p>Manually producing these forecasts and reports is time-consuming and the timelines are tight. Delayed or inaccurate reports are a prerequisite for missing high-return investment opportunities.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-36f9f2a\" data-block-id=\"36f9f2a\"><style>.stk-36f9f2a{height:35px !important}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The solution &#8211; implementing a <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/category\/business-intelligence\" data-type=\"link\" data-id=\"https:\/\/www.balkanservices.com\/eng\/business-software\/category\/business-intelligence\" target=\"_blank\" rel=\"noreferrer noopener\">Business Intelligence system<\/a><\/h2>\n\n\n\n<p><strong>To improve the company&#8217;s processes and increase competitiveness<\/strong>, Debt Collection Agency EAD explored innovative technologies and decided to implement a BI system to automate all reporting in the company.<\/p>\n\n\n\n<p>At a conference organized by Balkan Services in 2016, Mihail Georgiev, Head of Risk and Reporting, learned about the benefits of Business Intelligence solutions. During the event, he had the opportunity to visually see how the<strong> <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\" data-type=\"link\" data-id=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\">Qlik Sense B<\/a><a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\" data-type=\"link\" data-id=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\" target=\"_blank\" rel=\"noreferrer noopener\">I<\/a><a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\" data-type=\"link\" data-id=\"https:\/\/www.balkanservices.com\/eng\/business-software\/qlik-sense\"> system<\/a> works and realized that this tool would save a lot of time and effort for the entire company.<\/strong><\/p>\n\n\n\n<p>The Debt Collection Agency researched the BI platforms on the market, with the main factors for choosing a system being <strong>functionality, flexibility, speed of implementation, cost, hardware requirements, and &#8222;self-service&#8220; capabilities.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-955a165\" data-block-id=\"955a165\"><style>.stk-955a165{height:35px !important}<\/style><\/div>\n\n\n\n<blockquote class=\"wp-block-stackable-blockquote stk-block-blockquote stk-block stk-c9d3323 is-style-default\" data-v=\"2\" data-block-id=\"c9d3323\"><div class=\"has-text-align-left stk-block-blockquote__content stk-container stk-c9d3323-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-5c9c625\" data-block-id=\"5c9c625\"><style>.stk-5c9c625 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:50px !important;width:50px !important;opacity:0.6 !important}.stk-5c9c625 .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-5c9c625 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#F6891F) !important}.stk-5c9c625 .stk--svg-wrapper .stk--inner-svg{border-radius:64% !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-5c9c625\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-c-9-c-625-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-c-9-c-625-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 50 50\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M9.4 14.6c-2.4 2.9-3.6 5.9-3.6 8.9 0 1.3.2 2.4.5 3.3 1.8-1.4 3.8-2.1 6-2.1 2.9 0 5.3.9 7.3 2.7 2 1.8 3 4.2 3 7.3 0 1.9-.5 3.6-1.4 5.1-.9 1.5-2.2 2.7-3.8 3.6s-3.3 1.3-5.1 1.3c-4.1 0-7.3-1.6-9.5-4.9C.9 36.9 0 33.5 0 29.4c0-5.2 1.4-9.9 4.1-14 2.8-4.1 6.9-7.5 12.5-10l1.5 2.8c-3.3 1.3-6.2 3.5-8.7 6.4zm27.5 0c-2.4 2.9-3.6 5.9-3.6 8.9 0 1.3.2 2.4.5 3.3 1.8-1.4 3.8-2.1 6-2.1 2.9 0 5.4.9 7.4 2.7 2 1.8 3 4.2 3 7.3 0 2.8-1 5.2-3 7.1-2 1.9-4.4 2.9-7.3 2.9-4.1 0-7.3-1.6-9.5-4.9-1.8-2.7-2.8-6.2-2.8-10.3 0-5.2 1.4-9.9 4.1-14 2.8-4.1 6.9-7.5 12.5-10l1.5 2.8c-3.5 1.2-6.4 3.4-8.8 6.3z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b5cefed\" data-block-id=\"b5cefed\"><style>.stk-b5cefed .stk-block-text__text{font-size:20px !important}@media screen and (max-width:999px){.stk-b5cefed .stk-block-text__text{font-size:20px !important}}<\/style><p class=\"stk-block-text__text\"><em>&#8222;We went with Balkan Services because they are professional and offered flexible solutions &#8211; for everything they had two or three options to choose from,&#8220;<\/em> says Mihail Georgiev.<\/p><\/div>\n<\/div><\/div><\/blockquote>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-38a9feb\" data-block-id=\"38a9feb\"><style>.stk-38a9feb{height:35px !important}<\/style><\/div>\n\n\n\n<p>The demo application prepared by our team with customer data<strong> to create a sample report fully validates the decision to choose <\/strong>the Qlik Sense BI platform.<\/p>\n\n\n\n<p>The joint work of Balkan Services and Debt Collection Agency EAD started with the <strong>preparation of a detailed business analysis<\/strong>, which defined the requirements for the business intelligence solution.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-df01652\" data-block-id=\"df01652\"><style>.stk-df01652{height:35px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-box stk-block-icon-box stk-block stk-ded1794\" data-v=\"2\" data-block-id=\"ded1794\"><div class=\"stk-block-content stk-inner-blocks stk-block-icon-box__content stk-container stk-ded1794-container stk--no-background stk--no-padding\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-2b47dd7\" data-block-id=\"2b47dd7\"><style>.stk-2b47dd7{margin-bottom:0px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-0c6df8b\" data-block-id=\"0c6df8b\"><style>.stk-0c6df8b .stk--svg-wrapper .stk--inner-svg svg:last-child{opacity:0.7 !important}.stk-0c6df8b .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-0c6df8b .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#F6891F) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0c6df8b\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-c-6-df-8-b-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-c-6-df-8-b-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM369 209L241 337c-9.4 9.4-24.6 9.4-33.9 0l-64-64c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l47 47L335 175c9.4-9.4 24.6-9.4 33.9 0s9.4 24.6 0 33.9z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-21291d5\" id=\"the-first-phase-of-the-project-started-with-the-implementation-of-qlik-sense-in-the-key-risk-and-reporting-department-and-after-only-4-months-the-application-is-already-in-use-daily-and-at-a-later-stage-it-is-being-implemented-in-the-companys-romanian-office\" data-block-id=\"21291d5\"><h5 class=\"stk-block-heading__text\">The first phase of the project started with the implementation of Qlik Sense in the key Risk and Reporting department and after only 4 months the application is already in use daily and at a later stage it is being implemented in the company&#8217;s Romanian office.<\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-58a3465\" data-block-id=\"58a3465\"><p class=\"stk-block-text__text\"><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-bb1cd9f\" data-block-id=\"bb1cd9f\"><style>.stk-bb1cd9f{height:35px !important}<\/style><\/div>\n\n\n<div data-block=\"hook:3908\" class=\"alignfull\" data-block-structure=\"custom\"><div class=\"ct-container-full\" data-content=\"normal\"><article id=\"post-3908\" class=\"post-3908\"><div class=\"entry-content is-layout-constrained\">\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill is-style-default has-palette-color-8-color has-palette-color-4-background-color has-text-color has-background has-link-color wp-elements-326cc7970ec94e154d90381fd2939023\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;grid-template-columns:auto 37%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:0;margin-bottom:0;margin-left:0\">Looking for business software?<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.234), 17px);line-height:1.5\">Our team is here to listen carefully and offer the right solution for you.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-088e0d7\" data-block-id=\"088e0d7\"><style>.stk-088e0d7{margin-bottom:30px !important;position:relative !important}@media screen and (max-width:999px){.stk-088e0d7{margin-bottom:36px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button is-style-ghost stk-block stk-cb9bee0\" data-block-id=\"cb9bee0\"><style>.stk-cb9bee0{top:23px !important}.stk-cb9bee0 .stk-button{padding-right:33px !important;padding-left:33px !important;background:var(--theme-palette-color-1,#F6891F) !important}.stk-cb9bee0 .stk-button:hover:after{background:transparent !important;opacity:1 !important}:where(.stk-hover-parent:hover,.stk-hover-parent.stk--is-hovered) .stk-cb9bee0 .stk-button:after{background:transparent !important;opacity:1 !important}.stk-cb9bee0 .stk-button:before{border-style:solid !important;border-color:var(--theme-palette-color-8,#ffffff) !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:0px !important;border-left-width:0px !important}.stk-cb9bee0 .stk-button__inner-text{color:var(--theme-palette-color-8,#ffffff) !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-lift\" href=\"https:\/\/www.balkanservices.com\/eng\/contact\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">Schedule a free consultation &gt;<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg\" alt=\"\" class=\"wp-image-3887 size-full\" srcset=\"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg 1024w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-300x187.jpg 300w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-768x478.jpg 768w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1536x957.jpg 1536w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-2048x1276.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n<\/div><\/article><\/div><\/div>\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-bbcfa32\" data-block-id=\"bbcfa32\"><style>.stk-bbcfa32{height:35px !important}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Results of the BI project<\/h2>\n\n\n\n<p>By implementing a Business Intelligence system, the company now gets the <strong>right information at the right time, monitors the performance of targets daily<\/strong>, and can make the right decisions at the right time.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-8eb2bb5\" data-block-id=\"8eb2bb5\"><style>.stk-8eb2bb5{height:35px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-box stk-block-icon-box stk-block stk-2e18ae2\" data-v=\"2\" data-block-id=\"2e18ae2\"><div class=\"stk-block-content stk-inner-blocks stk-block-icon-box__content stk-container stk-2e18ae2-container stk--no-background stk--no-padding\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-fb8c269\" data-block-id=\"fb8c269\"><style>.stk-fb8c269{margin-bottom:0px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-bb5b92a\" data-block-id=\"bb5b92a\"><style>.stk-bb5b92a .stk--svg-wrapper .stk--inner-svg svg:last-child{opacity:0.7 !important}.stk-bb5b92a .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-bb5b92a .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#F6891F) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-bb5b92a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bb-5-b-92-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bb-5-b-92-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M297.2 248.9C311.6 228.3 320 203.2 320 176c0-70.7-57.3-128-128-128S64 105.3 64 176c0 27.2 8.4 52.3 22.8 72.9c3.7 5.3 8.1 11.3 12.8 17.7l0 0c12.9 17.7 28.3 38.9 39.8 59.8c10.4 19 15.7 38.8 18.3 57.5H109c-2.2-12-5.9-23.7-11.8-34.5c-9.9-18-22.2-34.9-34.5-51.8l0 0 0 0c-5.2-7.1-10.4-14.2-15.4-21.4C27.6 247.9 16 213.3 16 176C16 78.8 94.8 0 192 0s176 78.8 176 176c0 37.3-11.6 71.9-31.4 100.3c-5 7.2-10.2 14.3-15.4 21.4l0 0 0 0c-12.3 16.8-24.6 33.7-34.5 51.8c-5.9 10.8-9.6 22.5-11.8 34.5H226.4c2.6-18.7 7.9-38.6 18.3-57.5c11.5-20.9 26.9-42.1 39.8-59.8l0 0 0 0 0 0c4.7-6.4 9-12.4 12.7-17.7zM192 128c-26.5 0-48 21.5-48 48c0 8.8-7.2 16-16 16s-16-7.2-16-16c0-44.2 35.8-80 80-80c8.8 0 16 7.2 16 16s-7.2 16-16 16zm0 384c-44.2 0-80-35.8-80-80V416H272v16c0 44.2-35.8 80-80 80z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ad2674f\" id=\"the-built-bi-application-automates-more-than-70-of-the-reporting-in-the-first-phase-and-everything-happens-automatically-and-on-time\" data-block-id=\"ad2674f\"><h5 class=\"stk-block-heading__text\">The built BI application automates more than 70% of the reporting in the first phase and everything happens automatically and on time.<\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8149628\" data-block-id=\"8149628\"><p class=\"stk-block-text__text\"><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-5c8628a\" data-block-id=\"5c8628a\"><style>.stk-5c8628a{height:35px !important}<\/style><\/div>\n\n\n\n<p>The BI system allows <strong>comparing data from different periods and graphically displaying them<\/strong> in a variety of ways, with just a few clicks. Manual reporting is eliminated, <strong>saving effort and increasing operational efficiency.<\/strong><\/p>\n\n\n\n<p>All business status reports and more detailed reports are ready on time and customized according to the objectives they fulfill.<\/p>\n\n\n\n<p><strong>The system continues to evolve<\/strong> according to the company&#8217;s specific needs, and the next phases of development are underway.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-ef77737\" data-block-id=\"ef77737\"><style>.stk-ef77737{height:35px !important}<\/style><\/div>\n\n\n\n<blockquote class=\"wp-block-stackable-blockquote stk-block-blockquote stk-block stk-9ab8635 is-style-default\" data-v=\"2\" data-block-id=\"9ab8635\"><div class=\"has-text-align-left stk-block-blockquote__content stk-container stk-9ab8635-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-a0940de\" data-block-id=\"a0940de\"><style>.stk-a0940de .stk--svg-wrapper .stk--inner-svg svg:last-child{height:50px !important;width:50px !important;opacity:0.6 !important}.stk-a0940de .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-a0940de .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#F6891F) !important}.stk-a0940de .stk--svg-wrapper .stk--inner-svg{border-radius:64% !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-a0940de\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-a-0940-de-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-a-0940-de-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 50 50\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M9.4 14.6c-2.4 2.9-3.6 5.9-3.6 8.9 0 1.3.2 2.4.5 3.3 1.8-1.4 3.8-2.1 6-2.1 2.9 0 5.3.9 7.3 2.7 2 1.8 3 4.2 3 7.3 0 1.9-.5 3.6-1.4 5.1-.9 1.5-2.2 2.7-3.8 3.6s-3.3 1.3-5.1 1.3c-4.1 0-7.3-1.6-9.5-4.9C.9 36.9 0 33.5 0 29.4c0-5.2 1.4-9.9 4.1-14 2.8-4.1 6.9-7.5 12.5-10l1.5 2.8c-3.3 1.3-6.2 3.5-8.7 6.4zm27.5 0c-2.4 2.9-3.6 5.9-3.6 8.9 0 1.3.2 2.4.5 3.3 1.8-1.4 3.8-2.1 6-2.1 2.9 0 5.4.9 7.4 2.7 2 1.8 3 4.2 3 7.3 0 2.8-1 5.2-3 7.1-2 1.9-4.4 2.9-7.3 2.9-4.1 0-7.3-1.6-9.5-4.9-1.8-2.7-2.8-6.2-2.8-10.3 0-5.2 1.4-9.9 4.1-14 2.8-4.1 6.9-7.5 12.5-10l1.5 2.8c-3.5 1.2-6.4 3.4-8.8 6.3z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7da236c\" data-block-id=\"7da236c\"><style>.stk-7da236c .stk-block-text__text{font-size:20px !important}@media screen and (max-width:999px){.stk-7da236c .stk-block-text__text{font-size:20px !important}}<\/style><p class=\"stk-block-text__text\"><em>&#8222;All the innovations, technological solutions we are implementing, in one way or another help us to progress and take the lead over others,&#8220;<\/em> says Georgiev.<\/p><\/div>\n<\/div><\/div><\/blockquote>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-2f42346\" data-block-id=\"2f42346\"><style>.stk-2f42346{height:35px !important}<\/style><\/div>\n\n\n\n<p>No business nowadays can grow and be competitive without the use of IT systems. Choosing the right software solution and implementing it is a complex, difficult but critically important decision. Moreover, technology is evolving much faster than we can imagine.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-7bb0122\" data-block-id=\"7bb0122\"><style>.stk-7bb0122{height:35px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider alignwide stk-block-divider stk-block stk-55c178a\" data-block-id=\"55c178a\"><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-001fb81\" data-block-id=\"001fb81\"><style>.stk-001fb81{height:35px !important}<\/style><\/div>\n\n\n\n<p>At Balkan Services, we have expert knowledge of business and technology, we speak both languages. We&#8217;ll listen carefully and advise you on choosing the right business system for your needs.<\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-d6bc978\" data-block-id=\"d6bc978\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-45ca148\" data-block-id=\"45ca148\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Contact us here &gt; <\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<p>Balkan Services has been implementing software solutions for businesses since 2006 and has completed more than 690 projects, of which more than 420 are in the field of BI systems. We follow a proven implementation methodology with clear steps and best practice know-how.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How a Debt Collection Agency automated 70% of its reporting in 4 months [case study] In a highly competitive market, where innovation is a must for growth, in just 4 months the Debt Collection Agency EAD automated over 70% of its reporting. In the process, the company monitors multiple key metrics, and the preparation of [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":718,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215,245],"tags":[],"class_list":["post-4067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bi-en","category-projects"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Debt collection agency automates 70% of its reporting<\/title>\n<meta name=\"description\" content=\"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"bg_BG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Debt collection agency automates 70% of its reporting\" \/>\n<meta property=\"og:description\" content=\"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-29T08:12:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-18T11:45:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Balkan Services\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Balkan Services\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 \u043c\u0438\u043d\u0443\u0442\u0438\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/\"},\"author\":{\"name\":\"Balkan Services\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#\\\/schema\\\/person\\\/dca9f11a56eb15fe21c61e6d479fbf70\"},\"headline\":\"How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]\",\"datePublished\":\"2020-10-29T08:12:01+00:00\",\"dateModified\":\"2024-04-18T11:45:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/\"},\"wordCount\":767,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg\",\"articleSection\":[\"BI\",\"Projects\"],\"inLanguage\":\"bg-BG\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/\",\"name\":\"Debt collection agency automates 70% of its reporting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg\",\"datePublished\":\"2020-10-29T08:12:01+00:00\",\"dateModified\":\"2024-04-18T11:45:10+00:00\",\"description\":\"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#breadcrumb\"},\"inLanguage\":\"bg-BG\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"bg-BG\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg\",\"contentUrl\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg\",\"width\":1600,\"height\":800,\"caption\":\"\u041a\u0430\u043a \u0410\u0433\u0435\u043d\u0446\u0438\u044f \u0437\u0430 \u0441\u044a\u0431\u0438\u0440\u0430\u043d\u0435 \u043d\u0430 \u0432\u0437\u0435\u043c\u0430\u043d\u0438\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0430 70% \u043e\u0442 \u0440\u0435\u043f\u043e\u0440\u0442\u0438\u043d\u0433\u0430 \u0441\u0438 \u0437\u0430 4 \u043c\u0435\u0441\u0435\u0446\u0430 - balkanservices.com\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/en\\\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u041d\u0430\u0447\u0430\u043b\u043e\",\"item\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/\",\"name\":\"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"bg-BG\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#organization\",\"name\":\"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"bg-BG\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/BS-square.svg\",\"contentUrl\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/BS-square.svg\",\"width\":64,\"height\":64,\"caption\":\"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services\"},\"image\":{\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/#\\\/schema\\\/person\\\/dca9f11a56eb15fe21c61e6d479fbf70\",\"name\":\"Balkan Services\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"bg-BG\",\"@id\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Balkan-Services-logo-150x150.png\",\"url\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Balkan-Services-logo-150x150.png\",\"contentUrl\":\"https:\\\/\\\/www.balkanservices.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Balkan-Services-logo-150x150.png\",\"caption\":\"Balkan Services\"},\"description\":\"Balkan Services \u0432\u043d\u0435\u0434\u0440\u044f\u0432\u0430 \u0441\u043e\u0444\u0442\u0443\u0435\u0440\u043d\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0437\u0430 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043e\u0442 2006 \u0433. \u0438 \u0438\u043c\u0430 \u0437\u0430\u0432\u044a\u0440\u0448\u0435\u043d\u0438 \u043f\u043e\u0432\u0435\u0447\u0435 \u043e\u0442 750 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u0437\u0430 \u0438\u043c\u043f\u043b\u0435\u043c\u0435\u043d\u0442\u0430\u0446\u0438\u044f \u043d\u0430 \u0431\u0438\u0437\u043d\u0435\u0441 \u0441\u043e\u0444\u0442\u0443\u0435\u0440 \u0438 \u0438\u0437\u0433\u0440\u0430\u0436\u0434\u0430\u043d\u0435 \u043d\u0430 \u0446\u044f\u043b\u043e\u0441\u0442\u043d\u0430 IT \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0437\u0430 400+ \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438. \u0421\u043b\u0435\u0434\u0432\u0430\u043c\u0435 \u0438\u0437\u043f\u0438\u0442\u0430\u043d\u0430 \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0438\u044f \u043d\u0430 \u0432\u043d\u0435\u0434\u0440\u044f\u0432\u0430\u043d\u0435 \u0441 \u044f\u0441\u043d\u0438 \u0441\u0442\u044a\u043f\u043a\u0438 \u0438 \u043d\u043e\u0443-\u0445\u0430\u0443 \u0437\u0430 \u0434\u043e\u0431\u0440\u0438\u0442\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438.\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Debt collection agency automates 70% of its reporting","description":"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/","og_locale":"bg_BG","og_type":"article","og_title":"Debt collection agency automates 70% of its reporting","og_description":"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.","og_url":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/","og_site_name":"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services","article_published_time":"2020-10-29T08:12:01+00:00","article_modified_time":"2024-04-18T11:45:10+00:00","og_image":[{"width":1600,"height":800,"url":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg","type":"image\/jpeg"}],"author":"Balkan Services","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Balkan Services","Est. reading time":"5 \u043c\u0438\u043d\u0443\u0442\u0438"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#article","isPartOf":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/"},"author":{"name":"Balkan Services","@id":"https:\/\/www.balkanservices.com\/blog\/#\/schema\/person\/dca9f11a56eb15fe21c61e6d479fbf70"},"headline":"How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]","datePublished":"2020-10-29T08:12:01+00:00","dateModified":"2024-04-18T11:45:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/"},"wordCount":767,"commentCount":0,"publisher":{"@id":"https:\/\/www.balkanservices.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#primaryimage"},"thumbnailUrl":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg","articleSection":["BI","Projects"],"inLanguage":"bg-BG","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/","url":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/","name":"Debt collection agency automates 70% of its reporting","isPartOf":{"@id":"https:\/\/www.balkanservices.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#primaryimage"},"image":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#primaryimage"},"thumbnailUrl":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg","datePublished":"2020-10-29T08:12:01+00:00","dateModified":"2024-04-18T11:45:10+00:00","description":"By using a BI system, the company significantly reduces the time to make informed decisions, increases efficiency and improves competitiveness.","breadcrumb":{"@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#breadcrumb"},"inLanguage":"bg-BG","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/"]}]},{"@type":"ImageObject","inLanguage":"bg-BG","@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#primaryimage","url":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg","contentUrl":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2020\/10\/kak_agentciya_za_sybirane_na_vzemaniya_avtomatizira_sedemdeset_procenta_ot_reportinga_za_chetiri_meseca.jpg","width":1600,"height":800,"caption":"\u041a\u0430\u043a \u0410\u0433\u0435\u043d\u0446\u0438\u044f \u0437\u0430 \u0441\u044a\u0431\u0438\u0440\u0430\u043d\u0435 \u043d\u0430 \u0432\u0437\u0435\u043c\u0430\u043d\u0438\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0430 70% \u043e\u0442 \u0440\u0435\u043f\u043e\u0440\u0442\u0438\u043d\u0433\u0430 \u0441\u0438 \u0437\u0430 4 \u043c\u0435\u0441\u0435\u0446\u0430 - balkanservices.com"},{"@type":"BreadcrumbList","@id":"https:\/\/www.balkanservices.com\/blog\/en\/how-a-debt-collection-agency-automated-70-of-its-reporting-in-4-months-case-study\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u041d\u0430\u0447\u0430\u043b\u043e","item":"https:\/\/www.balkanservices.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How a Debt Collection Agency automated 70% of its reporting in 4 months [case study]"}]},{"@type":"WebSite","@id":"https:\/\/www.balkanservices.com\/blog\/#website","url":"https:\/\/www.balkanservices.com\/blog\/","name":"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services","description":"","publisher":{"@id":"https:\/\/www.balkanservices.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.balkanservices.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"bg-BG"},{"@type":"Organization","@id":"https:\/\/www.balkanservices.com\/blog\/#organization","name":"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services","url":"https:\/\/www.balkanservices.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"bg-BG","@id":"https:\/\/www.balkanservices.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/05\/BS-square.svg","contentUrl":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/05\/BS-square.svg","width":64,"height":64,"caption":"\u0411\u043b\u043e\u0433\u044a\u0442 \u0437\u0430 \u0434\u0438\u0433\u0438\u0442\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f \u043d\u0430 Balkan Services"},"image":{"@id":"https:\/\/www.balkanservices.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.balkanservices.com\/blog\/#\/schema\/person\/dca9f11a56eb15fe21c61e6d479fbf70","name":"Balkan Services","image":{"@type":"ImageObject","inLanguage":"bg-BG","@id":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2021\/02\/Balkan-Services-logo-150x150.png","url":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2021\/02\/Balkan-Services-logo-150x150.png","contentUrl":"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2021\/02\/Balkan-Services-logo-150x150.png","caption":"Balkan Services"},"description":"Balkan Services \u0432\u043d\u0435\u0434\u0440\u044f\u0432\u0430 \u0441\u043e\u0444\u0442\u0443\u0435\u0440\u043d\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0437\u0430 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043e\u0442 2006 \u0433. \u0438 \u0438\u043c\u0430 \u0437\u0430\u0432\u044a\u0440\u0448\u0435\u043d\u0438 \u043f\u043e\u0432\u0435\u0447\u0435 \u043e\u0442 750 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u0437\u0430 \u0438\u043c\u043f\u043b\u0435\u043c\u0435\u043d\u0442\u0430\u0446\u0438\u044f \u043d\u0430 \u0431\u0438\u0437\u043d\u0435\u0441 \u0441\u043e\u0444\u0442\u0443\u0435\u0440 \u0438 \u0438\u0437\u0433\u0440\u0430\u0436\u0434\u0430\u043d\u0435 \u043d\u0430 \u0446\u044f\u043b\u043e\u0441\u0442\u043d\u0430 IT \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0437\u0430 400+ \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438. \u0421\u043b\u0435\u0434\u0432\u0430\u043c\u0435 \u0438\u0437\u043f\u0438\u0442\u0430\u043d\u0430 \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0438\u044f \u043d\u0430 \u0432\u043d\u0435\u0434\u0440\u044f\u0432\u0430\u043d\u0435 \u0441 \u044f\u0441\u043d\u0438 \u0441\u0442\u044a\u043f\u043a\u0438 \u0438 \u043d\u043e\u0443-\u0445\u0430\u0443 \u0437\u0430 \u0434\u043e\u0431\u0440\u0438\u0442\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438."}]}},"lang":"en","translations":{"en":4067,"bg":717},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/posts\/4067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/comments?post=4067"}],"version-history":[{"count":4,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/posts\/4067\/revisions"}],"predecessor-version":[{"id":4429,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/posts\/4067\/revisions\/4429"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/media\/718"}],"wp:attachment":[{"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/media?parent=4067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/categories?post=4067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.balkanservices.com\/blog\/wp-json\/wp\/v2\/tags?post=4067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}