{"id":5363,"date":"2025-06-26T07:57:42","date_gmt":"2025-06-26T07:57:42","guid":{"rendered":"https:\/\/www.balkanservices.com\/blog\/?p=5363"},"modified":"2025-06-30T12:35:52","modified_gmt":"2025-06-30T12:35:52","slug":"how-to-calculate-the-return-on-investment-in-an-erp-system-part-1","status":"publish","type":"post","link":"https:\/\/www.balkanservices.com\/blog\/en\/how-to-calculate-the-return-on-investment-in-an-erp-system-part-1\/","title":{"rendered":"How to calculate the return on investment in an ERP system? (part 1)"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>How to calculate the return on investment in an ERP software? (part 1)<\/strong><\/h1>\n\n\n\n<p>Enterprise resource planning (ERP) systems add value to companies by automating and optimising core business processes, such as finance, inventory management, manufacturing, sales, project management, and human resources, in a single, unified platform. It provides centralised access to key business data. With greater transparency of these functions, <strong>business leaders can increase efficiency, reduce costs and open up new growth opportunities.<\/strong><\/p>\n\n\n\n<p>Quantifying the return on investment (ROI) in an ERP softaware is crucial for preparing a business analysis that justifies the implementation of such software.<\/p>\n\n\n\n<p>In addition, analysing the <strong>ROI of ERP helps businesses assess and predict the impact of the software on their organisation and refine their overall approach to ERP over time, ensuring its value to the company continues to grow<\/strong>.<\/p>\n\n\n\n<p>However, because ERP solutions have the potential to encompass a wide range of business aspects, quantifying their impact\u2014and, therefore, ROI\u2014can be challenging. This is especially true for companies migrating to cloud ERP softwares, which deliver intangible benefits whose ROI is more difficult to measure in monetary terms.<\/p>\n\n\n\n<p>In this article, we look at the many benefits of ERP solutions, how to accurately calculate their ROI, and<strong> tips to help your company get the most value from its investment<\/strong> <strong>in this type of software<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-2f3fd8e\" data-block-id=\"2f3fd8e\"><style>.stk-2f3fd8e {height:30px !important;}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Advantages of an ERP software<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-6679cec\" data-block-id=\"6679cec\"><style>.stk-6679cec {height:30px !important;}<\/style><\/div>\n\n\n\n<p>Before calculating the return on investment, it is essential to determine the reasons <strong>why your company should invest in an ERP software.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Centralised database<\/strong><\/strong><\/h3>\n\n\n\n<p>ERP software collect information from across the business and store it in a common database.<\/p>\n\n\n\n<p>This enables employees, in general, and key business leaders, in particular, to monitor the &#8216;pulse&#8217; of their business using a unified, accurate, and integrated view of business operations, from back-end financial processes and warehouse operations to lead generation and sales success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>The big picture<\/strong><\/strong><\/h3>\n\n\n\n<p>Working with a single version of the organisation&#8217;s activities eliminates data silos and saves a lot of time when making informed business decisions. For example, real-time information on supply chains, warehouse capacity and forecasted customer demand can help a manufacturer maximise production without overstretching its teams.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Enables companies to grow quickly<\/strong><\/strong><\/h3>\n\n\n\n<p>Cloud ERP software offer a compelling platform for growth, particularly for companies that need to expand rapidly to manage the increasing complexity of their operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Minimises human error<\/strong><\/strong><\/h3>\n\n\n\n<p>ERP solutions help businesses improve order and payment timeliness through optimised invoicing. In contrast, manual accounting is slow and prone to human error, which can lead to unnecessary costs and delays.<\/p>\n\n\n\n<p>As the saying goes, time is money. The faster a business can process, ship, and invoice an order, the sooner it reaches the customer and the sooner the business receives payment.<\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f9547d9\" id=\"strong-strong-reduces-the-number-of-people-needed-to-complete-tasks-strong-strong\" data-block-id=\"f9547d9\"><h3 class=\"stk-block-heading__text\"><strong><strong>Reduces the number of people needed to complete tasks<\/strong><\/strong><\/h3><\/div>\n\n\n\n<p>Many of the benefits that companies derive from ERP software stem from the way ERP software integrates processes involving multiple departments.<\/p>\n\n\n\n<p>Imagine a standard order-to-payment process involving multiple teams and points of contact, including sales, fulfilment, invoicing, and payment registration.<\/p>\n\n\n\n<p>With ERP software, stakeholders across the entire chain can track and manage the whole process through a single system.<\/p>\n\n\n\n<p>For example, a salesperson who has just closed a deal with a large customer can check the order status at any time and keep the customer informed without relying on anyone else. This process increases efficiency and saves money, helping to build stronger customer relationships based on accountability, trust and on-time delivery.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-455c3d2\" data-block-id=\"455c3d2\"><style>.stk-455c3d2 {height:30px !important;}<\/style><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><a href=\"https:\/\/www.balkanservices.com\/blog\/en\/erp-systems-and-euro-how-do-you-prepare-them\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read more: ERP systems and EURO \u2013 how do you prepare them? (UPDATED)<br><\/a><a href=\"https:\/\/www.balkanservices.com\/blog\/erp-sistemite-i-evroto-kak-da-se-podgotvite\/\" target=\"_blank\" rel=\"noreferrer noopener\"><br><\/a><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-8b832c6\" data-block-id=\"8b832c6\"><style>.stk-8b832c6 {height:30px !important;}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>How to calculate the return on investment in an <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/category\/erp\" target=\"_blank\" rel=\"noreferrer noopener\">ERP software<\/a>?<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-b03207a\" data-block-id=\"b03207a\"><style>.stk-b03207a {height:30px !important;}<\/style><\/div>\n\n\n\n<p>The benefits of ERP systems are well documented, but<strong> calculating the return on investment in one is a complex process<\/strong>. Before looking at a sample calculation, let&#8217;s consider three important factors:<\/p>\n\n\n\n<p>\u00b7 On-premise and cloud deployment models<\/p>\n\n\n\n<p>\u00b7 Hard and soft returns<\/p>\n\n\n\n<p>\u00b7 Initial implementation and ongoing use<\/p>\n\n\n\n<p>The choice of deployment method is key to calculating the return on investment in ERP.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-fed55c8\" data-block-id=\"fed55c8\"><style>.stk-fed55c8 {height:30px !important;}<\/style><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>ROI for a cloud <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/netsuite\" target=\"_blank\" rel=\"noreferrer noopener\">ERP software<\/a><\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-745a29a\" data-block-id=\"745a29a\"><style>.stk-745a29a {height:30px !important;}<\/style><\/div>\n\n\n\n<p>Technically speaking, the term <strong>&#8216;return on investment&#8217; (ROI) does not fully apply to cloud systems<\/strong>, as they are typically paid for through monthly or annual subscription fees, which are treated as operating expenses for accounting purposes rather than capital expenditures.<\/p>\n\n\n\n<p>The &#8216;investment&#8217; in the ROI acronym refers to capital investment, and capital expenditures require more complex accounting treatment.<\/p>\n\n\n\n<p>ROI refers to locally installed (on-premises) softwares, which typically require upfront capital expenditures to purchase the licences, hardware, and infrastructure necessary to run the software.<\/p>\n\n\n\n<p>However, <strong>organisations implementing a cloud ERP solution can use ROI calculation principles to understand the value that ERP software <\/strong>bring to them.<\/p>\n\n\n\n<p>There is also a helpful distinction between &#8216;hard&#8217; and &#8216;soft&#8217; ROI. Hard ROI refers to the traditional return that can be easily attributed to a quantifiable financial value, such as additional revenue or reduced costs.<\/p>\n\n\n\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-a1bffc2\" data-block-id=\"a1bffc2\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-8552738\" data-block-id=\"8552738\"><style>.stk-8552738 .stk--svg-wrapper .stk--inner-svg svg:last-child{opacity:0.7 !important;}.stk-8552738 .stk--svg-wrapper .stk--inner-svg svg:last-child, .stk-8552738 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g, path, rect, polygon, ellipse){fill:var(--theme-palette-color-1, #F6891F) !important;}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-8552738\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8552738-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8552738-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M297.2 248.9C311.6 228.3 320 203.2 320 176c0-70.7-57.3-128-128-128S64 105.3 64 176c0 27.2 8.4 52.3 22.8 72.9c3.7 5.3 8.1 11.3 12.8 17.7l0 0c12.9 17.7 28.3 38.9 39.8 59.8c10.4 19 15.7 38.8 18.3 57.5H109c-2.2-12-5.9-23.7-11.8-34.5c-9.9-18-22.2-34.9-34.5-51.8l0 0 0 0c-5.2-7.1-10.4-14.2-15.4-21.4C27.6 247.9 16 213.3 16 176C16 78.8 94.8 0 192 0s176 78.8 176 176c0 37.3-11.6 71.9-31.4 100.3c-5 7.2-10.2 14.3-15.4 21.4l0 0 0 0c-12.3 16.8-24.6 33.7-34.5 51.8c-5.9 10.8-9.6 22.5-11.8 34.5H226.4c2.6-18.7 7.9-38.6 18.3-57.5c11.5-20.9 26.9-42.1 39.8-59.8l0 0 0 0 0 0c4.7-6.4 9-12.4 12.7-17.7zM192 128c-26.5 0-48 21.5-48 48c0 8.8-7.2 16-16 16s-16-7.2-16-16c0-44.2 35.8-80 80-80c8.8 0 16 7.2 16 16s-7.2 16-16 16zm0 384c-44.2 0-80-35.8-80-80V416H272v16c0 44.2-35.8 80-80 80z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-45121be\" id=\"for-example-a-href-https-www-balkanservices-com-eng-business-software-netsuite-target-blank-rel-noreferrer-noopener-net-suite-erp-a-customers-report-between-40-and-60-improvement-in-order-process-efficiency-after-implementing-their-systems-while-between-40-and-55-report-a-reduction-in-reporting-time-both-of-which-can-be-easily-expressed-in-a-specific-currency-and-therefore-fall-into-the-hard-roi-category\" data-block-id=\"45121be\"><p class=\"stk-block-heading__text\">For example, <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/netsuite\" target=\"_blank\" rel=\"noreferrer noopener\">NetSuite ERP<\/a> customers report between 40% and 60% improvement in order process efficiency after implementing their systems, while between 40% and 55% report a reduction in reporting time, both of which can be easily expressed in a specific currency and therefore fall into the hard ROI category.<\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-a399101\" data-block-id=\"a399101\"><style>.stk-a399101 {height:30px !important;}<\/style><\/div>\n\n\n\n<p>On the other hand, soft ROI refers to intangible gains such as increased employee morale or improved company image. Both benefits can have a significant impact on the bottom line, but the exact financial value of their contribution is more difficult to calculate.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-1bc5af7\" data-block-id=\"1bc5af7\"><style>.stk-1bc5af7 {height:30px !important;}<\/style><\/div>\n\n\n<div data-block=\"hook:3908\" class=\"alignfull\" data-block-structure=\"custom\"><div class=\"ct-container-full\" data-content=\"normal\"><article id=\"post-3908\" class=\"post-3908\"><div class=\"entry-content is-layout-constrained\">\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill is-style-default has-palette-color-8-color has-palette-color-4-background-color has-text-color has-background has-link-color wp-elements-326cc7970ec94e154d90381fd2939023\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;grid-template-columns:auto 37%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:0;margin-bottom:0;margin-left:0\">Looking for business software?<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.234), 17px);line-height:1.5\">Our team is here to listen carefully and offer the right solution for you.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-088e0d7\" data-block-id=\"088e0d7\"><style>.stk-088e0d7{margin-bottom:30px !important;position:relative !important}@media screen and (max-width:999px){.stk-088e0d7{margin-bottom:36px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button is-style-ghost stk-block stk-cb9bee0\" data-block-id=\"cb9bee0\"><style>.stk-cb9bee0{top:23px !important}.stk-cb9bee0 .stk-button{padding-right:33px !important;padding-left:33px !important;background:var(--theme-palette-color-1,#F6891F) !important}.stk-cb9bee0 .stk-button:hover:after{background:transparent !important;opacity:1 !important}:where(.stk-hover-parent:hover,.stk-hover-parent.stk--is-hovered) .stk-cb9bee0 .stk-button:after{background:transparent !important;opacity:1 !important}.stk-cb9bee0 .stk-button:before{border-style:solid !important;border-color:var(--theme-palette-color-8,#ffffff) !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:0px !important;border-left-width:0px !important}.stk-cb9bee0 .stk-button__inner-text{color:var(--theme-palette-color-8,#ffffff) !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-lift\" href=\"https:\/\/www.balkanservices.com\/eng\/contact\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">Schedule a free consultation &gt;<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg\" alt=\"\" class=\"wp-image-3887 size-full\" srcset=\"https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1024x638.jpg 1024w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-300x187.jpg 300w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-768x478.jpg 768w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-1536x957.jpg 1536w, https:\/\/www.balkanservices.com\/blog\/wp-content\/uploads\/2024\/01\/BOO2528-2048x1276.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n<\/div><\/article><\/div><\/div>\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-0fdf08d\" data-block-id=\"0fdf08d\"><style>.stk-0fdf08d {height:30px !important;}<\/style><\/div>\n\n\n\n<p><strong>ERP implementation consists of two main phases<\/strong>: initial installation and subsequent use by employees who aim to maximise the benefits of the new technology. During these phases, companies often rely on their ERP vendors for implementation assistance and, in most cases, for migrating data from the previous software to the new one.<\/p>\n\n\n\n<p><strong>Employee training and how they work with the system are essential<\/strong> to maximising the return on investment in a new ERP system. This is why most successful implementations are accompanied by introductory training for employees, where they learn the ins and outs of the latest software and how it meets and exceeds their needs.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-fda0759\" data-block-id=\"fda0759\"><style>.stk-fda0759 {height:30px !important;}<\/style><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><a href=\"https:\/\/www.balkanservices.com\/blog\/en\/adopting-and-introducing-the-euro-how-did-croatia-do-it-interview\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read more: Adopting and introducing the euro \u2013 how did Croatia do it? (interview)<\/a><a href=\"https:\/\/www.balkanservices.com\/blog\/kakvo-tryabva-da-znaete-za-erp-sistemite\/\" target=\"_blank\" rel=\"noreferrer noopener\"><br><\/a><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-cc07109\" data-block-id=\"cc07109\"><style>.stk-cc07109 {height:30px !important;}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-bfc8545\" id=\"strong-strong-the-formula-for-return-on-investment-in-a-href-https-www-balkanservices-com-eng-business-software-category-erp-target-blank-rel-noreferrer-noopener-erp-a-strong-strong\" data-block-id=\"bfc8545\"><h2 class=\"stk-block-heading__text\"><strong><strong>The formula for return on investment in <a href=\"https:\/\/www.balkanservices.com\/eng\/business-software\/category\/erp\" target=\"_blank\" rel=\"noreferrer noopener\">ERP<\/a><\/strong><\/strong><\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-486c9c0\" data-block-id=\"486c9c0\"><style>.stk-486c9c0 {height:30px !important;}<\/style><\/div>\n\n\n\n<p>Below, we present the basic formula for return on investment in ERP and look at an illustrative example:<\/p>\n\n\n\n<p><strong>ROI = (total value of investment &#8211; total cost of investment) \/ total cost of investment x 100%<\/strong><\/p>\n\n\n\n<p>The interpretation of the formula indicates that it represents the ratio between the profit realised from the investment in ERP (expressed in financial value) and the total value of the asset.<\/p>\n\n\n\n<p>This ratio is expressed as a percentage. <strong>The total value of the investment in ERP encompasses the initial cost of the solution and all anticipated costs throughout its lifecycle.<\/strong><\/p>\n\n\n\n<p>Traditionally, this formula is only applied to on-premises ERP systems, as it refers, by definition, to the capital expenditure for the purchased asset plus the associated ongoing operating costs. In the case of a cloud software, the equivalent costs would include monthly or annual licence fees for using the ERP software.<\/p>\n\n\n\n<p><strong>The higher the ratio between profits and the total value of the investment (or its equivalent in the cloud), the higher the return on investment (ROI).<\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-07b2e59\" data-block-id=\"07b2e59\"><style>.stk-07b2e59 {height:30px !important;}<\/style><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><a href=\"https:\/\/www.balkanservices.com\/blog\/en\/how-erp-software-is-revolutionising-pig-farming-at-boni-holding\/\">Read more: How ERP software is revolutionising pig farming at Boni Holding<br><\/a><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-7b968ec\" data-block-id=\"7b968ec\"><style>.stk-7b968ec {height:30px !important;}<\/style><\/div>\n\n\n\n<p>Let&#8217;s examine an example of a consumer goods manufacturer that has implemented a cloud-based ERP system, paid for through an annual subscription. The company needs to calculate the ROI of its new solution three years after it goes live based on initial implementation costs of $50 000 and yearly fees of $100 000. This yields a total investment value of $350 000 over three years, equivalent to the cloud investment. Of course, this example is simplified; the manufacturer&#8217;s total costs may also include employee training costs for using the new ERP solution, implementation partner fees and others, in addition to the initial installation costs and annual licence fees, depending on the specific use case and ERP implementation model.<\/p>\n\n\n\n<p>In terms of return on investment, the manufacturer has chosen to focus on fixed costs, so it has calculated the sales growth, higher margins and lower production costs that it can attribute to its ERP software, as shown in this table:<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-24d4cb8\" data-block-id=\"24d4cb8\"><style>.stk-24d4cb8 {height:30px !important;}<\/style><\/div>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><br><strong><strong>Benefit<\/strong><\/strong><\/td><td><br><strong>Year 0<\/strong><\/td><td><br><strong>Year 1<\/strong><\/td><td><br><strong>Year 2<\/strong><\/td><td><br><strong>Year 3<\/strong><\/td><td><br><strong><strong>Total<\/strong><\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Sales growth<br><br><\/strong><\/td><td>$0<br><\/td><td>$50 000<br><\/td><td>$80 000<br><\/td><td>$100 000<br><\/td><td>$230 000<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Productivity gains<br><br><\/strong><\/td><td>$0<br><\/td><td>$30 000<br><\/td><td>$40 000<br><\/td><td>$90 000<br><\/td><td>$160 000<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Cost savings<br><br><\/strong><\/td><td>$0<br><\/td><td>$60 000<br><\/td><td>$100 000<br><\/td><td>$115 000<br><\/td><td>$275 000<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong><strong>Total<\/strong><\/strong><\/td><td><\/td><td><\/td><td><\/td><td><\/td><td>$665 000<br><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-bffb962\" data-block-id=\"bffb962\"><style>.stk-bffb962 {height:30px !important;}<\/style><\/div>\n\n\n\n<p>The value provided by the software over the past three years (excluding inflation) is $665 000.<\/p>\n\n\n\n<p>When we substitute the total value of the benefits achieved from ERP and the manufacturer&#8217;s simplified total costs into the ROI calculation formula, we get:<\/p>\n\n\n\n<p>($665 000 &#8211; $350 000) \/ $350 000 x 100, which equals a 90% return on investment.<\/p>\n\n\n\n<p>It is important to emphasise that the benefits achieved in this example are also simplified.<\/p>\n\n\n\n<p><strong>The total value that a company can attribute to ERP will depend on the nature of its business and may include improvements in product quality, reduced transport and inventory storage costs, increased order volume, reduced headcount, and lower administrative costs. <\/strong>In addition to these hard, measurable benefits, a company may also derive intangible benefits from implementing ERP, such as increased employee morale, which should also be taken into account when calculating the return on investment.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-268e528\" data-block-id=\"268e528\"><style>.stk-268e528 {height:30px !important;}<\/style><\/div>\n\n\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-153c71d\" data-block-id=\"153c71d\"><style>.stk-153c71d {height:30px !important;}<\/style><\/div>\n\n\n\n<p>One final caveat to note is that some organisations prefer to measure the return on investment in ERP on a year-over-year basis rather than over the entire software life cycle. One approach to this is to use the formula described above and apply only the revenues and\/or savings for the year in question. However, this is not always ideal, as a significant portion of the initial costs will not recur in subsequent years. For example, employee training is most intensive in the first few months after software implementation and less so in subsequent years.<\/p>\n\n\n\n<p><strong>Similarly, the return on ERP tends to increase in the first few years after implementation, as this is the period when new efficiency opportunities are unlocked, and better returns are achieved before the situation stabilises.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-136f08e\" data-block-id=\"136f08e\"><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-00b20c9\" data-block-id=\"00b20c9\"><style>.stk-00b20c9 {height:30px !important;}<\/style><\/div>\n\n\n\n<p>At Balkan Services, <strong>we have expert knowledge of business, technology and legislation and speak all three languages<\/strong>. We will listen carefully and advise you on choosing the right business system for your needs<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.balkanservices.com\/eng\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">Contact us &gt;<\/a><\/div>\n<\/div>\n\n\n\n<p>Balkan Services has implemented business software solutions since 2006 and has completed over 750 projects for over 400 clients. We follow a proven implementation methodology with clear steps and best practice know-how.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-e4042ba\" data-block-id=\"e4042ba\"><style>.stk-e4042ba {height:30px !important;}<\/style><\/div>\n\n\n\n<p><em>Stay tuned for part 2 of the article, where we will look at five tips: How to increase the return on your investment in an ERP system?<\/em><\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-3c5da73\" data-block-id=\"3c5da73\"><style>.stk-3c5da73 {height:30px !important;}<\/style><\/div>\n\n\n\n<p><em>Source: <a href=\"https:\/\/www.netsuite.com\/portal\/resource\/articles\/accounting\/roi-of-erp.shtml\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">The ROI of ERP Systems<\/a><\/em><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to calculate the return on investment in an ERP software? (part 1) Enterprise resource planning (ERP) systems add value to companies by automating and optimising core business processes, such as finance, inventory management, manufacturing, sales, project management, and human resources, in a single, unified platform. It provides centralised access to key business data. With [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5372,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[237],"tags":[],"class_list":["post-5363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erp-en"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return on investment (ROI) of an ERP system - Balkan Services<\/title>\n<meta name=\"description\" content=\"ERP software have the potential to cover many different aspects of a business, so calculating ROI can be tricky. 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