Pharmacy CRM is a mobile app specifically developed to meet the needs of pharmaceutical companies which use teams of sales and/or medical reps. Some of the major challenges companies face are building and maintaining long-term relationships with their clients and increase in sales, as well as effective management.
To respond to pharmaceutical companies' needs, Balkan Services developed the Pharmacy CRM mobile app, which enables easier management of the entire sales process, optimizes the sales reps' tasks and improves reporting. Thanks to the system, taking requests and placing an order to a vendor, it is just a few clicks away.
The Pharmacy CRM app has both online and offline modes and runs on different operating systems—Android, iOS, Windows. The multilingual interface is user-friendly and it is also possible to make further developments to conform with the client's needs.
The system is available as a core pack, including basic features needed by the mobile teams to schedule and report their visits. It could be easily upgraded to add advances features out of the wide range, which has been prepared in accordance with the specific industry requirements.
"Market Researches" Module:
"Sales Data" Module:
"Double Visits" Module:
Users: Sales and Medical Reps, Regional Managers
The Pharmacy CRM mobile app helps the mobile teams at pharmaceutical companies do their job. Through the system, processes on taking requests from clients and managing relationships with sites, part of the pharmacy network in the country, and with physicians at healthcare facilities are significantly optimized.
Thanks to the Pharmacy CRM mobile app, taking requests from clients is multiple times faster, and the sales reps follow the most optimal previously created routes. Using the system results in building a comprehensive sales process and increase in sales.
Through the Pharmacy CRM app, you would be able to follow global trends and apply successful practices in taking requests and customer service. The system will help you build long-term partnerships with your clients.
The Pharmacy CRM app is designed exclusively to more efficiently manage mobile teams of sales and medical reps. We aimed to cover the whole sales process, to optimize resources and to give the teams one powerful tool, which could save them time and efforts when performing their everyday tasks.