For Mobile Salesforce
Timely service and customers' satisfaction are crucial to sales companies within today's fast-growing market environment. In order to meet customers' more demanding requirements, companies need powerful software tools to support not only the back office CRM system, but also mobile sales teams. The mobile CRM solution covers the 3 major parts in field sales; : direct sales, collection of requests and deliveries to the address of the client, merchandising and routing.
Mobile CRM solution's main advantage is the possibility for a quick and easy installation on devices, with various operating systems, such as Windows, Android, iOS. Printing option is also available via this solution, owing to its integration with peripheral devices—mobile fiscal printers, barcode readers, etc.
The solution allows both online and offline work modes, and also provides automatic database synchronization at all times.
Balkan Services is amongst the first companies in Bulgaria to offer its clients a mobile application for management of sales, merchandising and customer relationship. Our qualified team has a vast experience in implementing CRM solutions and has already worked on projects with companies in different business areas. Owing to our know-how, we can assist you in implementing the solution for mobile sales teams management.
"The implemented system allows for the development of a clear strategy for introducing new products and widening of the product range according to the individual needs of every client. The sales rep is able to respond to customers' requests immediately, which makes us flexible and helps us build special customer relations."