For IT Support
Every computer system, old or new, regardless of the number of components included in it, needs support. Every company needs system support, regardless of its size. Servers, computers, network equipment, office equipment, electric protective devices, telephony—all these build up your complete IT infrastructure.
At Balkan Services, we offer the full spectrum of IT solutions needed for your business—IT support, generic and/or specific solutions, data security and protection, IT consulting, etc.
The support we provide consists of several main activities:
• A complete IT audit—current status and recommendations for development of your company's IT infrastructure;
• Subscription-based support of servers, computers, mobile devices, office equipment, electric protective devices, network equipment, central and peripherals;
• Centralized IT solutions development for effective management of IT infrastructure, as well as data security, and storage;
• Database Installation and support—Oracle RDBMS, Microsoft SQL Server;
• User rights and security administration;
• Storage and management of client backup;
• MS Active Directory configuration and administration;
• MS Exchange Server configuration and administration;
• Workstations configuration and protection;
• Installation and support OS (Microsoft Windows, Windows Server, Linux, Unix, Mac OS), applications, and specialized software;
• Application software sales, installation and administration;
• Anti-virus software installation and administration.
The subscription-based computer support is in service of your whole system: computer systems (single machines and as a whole), network connectivity, office equipment (on-site and network level), network devices (switches, routers), etc. This guarantees for the efficiency of the whole system, not just of individual components. Each action taken on separate components (computer, printer, server, or switch settings) is in accordance with the system as a whole unit.
"Following one more successful year, as far as the cooperation with
the IT department of Balkan Services is concerned, I rate the
services provided by this department, as excellent. The IT
department of Balkan Services, proved worthy of my trust and
fulfilled the expectations of our company."