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Nikolay Dimitrov from AQUAMATRIX - Balkan Services' client
Nikolay Dimitrov
Business Development and Partner Manager, AQUAMATRIX

Balkan Services' client

We are extremely satisfied with the professional implementation of the ERP and BI systems in our company. In our work with Balkan Services, we appreciate the fast and accurate response in solving current cases.

AQUAMATRIX

AQUAMATRIX is a company specializing in retail and wholesale trade in sports goods, equipment, and accessories for winter sports, bicycles, surfing, and skateboarding.

The supplier is the official importer of brands like TREK Bikes, Lib-Tech, GNU, Smith, Northwave, Drake, Bent Metal, Bontrager, Maxxis, Magura, Topeak, Level, SixSixOne and Roxy.

 

ERP

Project description

The company has implemented the #1 Cloud ERP system in the world – NetSuite. The ERP solution takes care of all sales processes which are conducted through various channels – online shop, physical locations and warehouses, B2B sales.

The comprehensive business management software combines information from all of the company's commercial channels. According to the client's requirements, the core NetSuite modules have been implemented – ERP, CRM, marketing and B2B modules, which allow:

  • Keeping a nomenclature of goods, including colors, sizes, photos, serial numbers;
  • Creating a large number of new items simultaneously by importing files;
  • Managing an online shop, which includes systematization and processing of information on clients, orders, inventories, various payment methods (credits, pay on delivery, cash, etc.), currency conversion, and support for several languages;
  • Following and maintaining price policies for all distribution channels;
  • Managing a wholesale B2B platform;
  • Simplified labeling of goods and working with bar code readers;
  • Performing and tracking transfers between warehouses within the company, planning of distribution of goods, internal requests, approval and performance, reserving quantities;
  • Taking care of a process for client complaints and complaints to suppliers;
  • Planning of delivery of pre-orders through the B2B portal;
  • Tracking of payments to suppliers and client liabilities – deadlines, currencies, payment methods;
  • Tracking history and an option for analysis of sales at the level of an item, group and characteristics of goods, client, etc.;
  • Quick exchange of files in various formats with logistics companies, suppliers, and vendors.

 

Benefits for the company

  • Management of all business processes through a single system;
  • Quick and easy access to company information from any device with access to the Internet;
  • Seamless import of large files with new goods and other documents;
  • Management of all distribution channels from a single system;
  • Automated management of marketing campaigns;
  • Automated recalculation of the current average supply price in real time;
  • Eliminating monthly warehouse and accounting completion procedures;
  • Improved management of warehouse inventory and reserving of goods;
  • 100% performance of client orders over various channels;
  • Simplified planning and reserving of deliveries in subsequent seasons;
  • Accelerated reporting and analysis of the current state of the business;
  • Optimization of financial reporting;
  • Option to create brand-specific P&L;
  • Automated submission of VAT journals and Intrastat reports;
  • Minimized errors in the processing of orders and deliveries.

 

Integrations

  • Online shop;
  • Item labeling software;
  • "Omex" payroll system;
  • Qlik Sense Business Intelligence system.

 

Users

Management, sales, finance, and marketing departments           

 

BI

Project description

The need for fast and accurate analytical reports to track sales, inventory, channel turnover, and more, requires the implementation of a Business Intelligence solution at AQUAMATRIX.

Initially, the BI system was installed on-premises, after that the company fully transitioned to the cloud version of Qlik Sense. With this, AQUAMATRIX benefits from the advantages of cloud technologies: reduced costs for IT infrastructure, automatic upgrades, always working with the latest version of the solution, high reliability, and data security.

The project went through several stages, including meetings with both teams, clarifying the goals and data needed for its implementation, downloading and transforming the data, building a model, and working on visualizations.

 

Benefits for the business

  • Excellent overview of the overall business picture at any given moment;
  • Fast and easy access to up-to-date and accurate business data at any time and from any location;
  • Easy daily tracking of key indicators - sales, inventory levels, margins;
  • Quick and accurate comparison and analysis of sales data by channels, periods, categories, brands, items, quantity, value;
  • Increased flexibility in generating reports: the team can choose the indicators to track through the self-service capabilities of Qlik Sense;
  • Fast and clear identification of sales trends;
  • Streamlined internal communication and reduced preparation time for operational meetings;
  • Facilitated communication with dealers and salespeople, analysis of their sales and order processes;
  • Increased sales by categories as a result of timely and accurate analysis;
  • Facilitated operational and financial planning.

 

Integrations

  • NetSuite ERP;
  • Google Analytics.

 

Users

  • Management;
  • Sales team.

 

Accounting services

Balkan Services provides full accounting services for tax and management purposes, as well as accounting and tax consulting for Aqua Matrix since the founding of the company.

Active participation in the implementation of the ERP system, which provides access to the necessary accounting information and references at any time.