Happy Bar & Grill is a chain of casual restaurants. In Bulgaria, the Happy Bar & Grill brand is the strongest and the largest of its class. The establishments are located at central locations in cities, on the highways and on the main roads of the country.
The first restaurant of the chain was opened in Varna in 1994. To date, the company runs, manages and develops 22 restaurants in Bulgaria and 2 in Barcelona, Spain.

Implementation of a complete BI solution

Project description:

Several separate BI applications have been implemented, focusing on the core business processes in the company. The main implementations are for sales in restaurants up to the level of cash register and table, customer service, stocks in the warehouses and kitchens, financial reports, personnel and HR processes. A number of Happy Template reports have been established, as well as additional visualizations, report generators, Dashboards. Mapping between different systems has been created for the purpose of complete process analysis and uniform nomenclatures.

Benefits (for the company) from the project:

• Automation and integration of data from different systems

• One place for reference, analysis and up-to-date data over a long period of time

• Saving time and retrieving information from data


Executive Director, Director Internal Control, Accounting Director/Chief Accounting Officer/, Analysts, Restaurant Managers


Maconomy ERP, R-Keeper, Hermes, Excel files and other internal and external (web) systems