Balkan Services' client
We now have much greater visibility into what is happening with every single item delivered to our customers, regardless of whether they are large or small."
Oracle NetSuite ERP implementation project
Quadrant Beverages AD is the Bulgarian subsidiary of the Czech group Mattoni 1873. It is responsible for the production and distribution of some of the most recognisable soft drink brands in Bulgaria: PepsiCo – Pepsi, Mirinda, 7UP, Evervess, and Prisun. The company is also the official distributor of Lipton iced tea and, since 2021, has been expanding the market presence of RILANA spring water in Bulgaria.
At the group level, Mattoni 1873 is a leading producer of mineral and spring waters in Central Europe, with a presence in eight countries, 11 production sites, and over 3,000 employees.
The primary task in the NetSuite software implementation project at Quadrant Beverages is to replace the existing ERP system fully. This had to be done in parallel with the implementation of new SFA (Sales Force Automation) software, ensuring full integration with this solution. The Balkan Services team successfully achieved this goal, and from the very start of the SFA system, it has been fed entirely with data from the new ERP.
The second key objective of the project was to ensure full batch traceability throughout the system, which, until the software implementation, had been achieved through manual checks.
A key module of NetSuite is the Warehouse Management System (WMS). During the project implementation, integration with the ERP system was achieved to track materials and goods by batch and expiration date. In this regard, Quadrant Beverages has introduced new smart devices to work with this module of the ERP system.
Automation of transfers between the EDI (Electronic Data Interchange) channel of 6 customers (large retail chains) and the ERP system.
With the project implementation, the loading of sales information for distributors (Sell Out data) into the ERP software has been automated. This includes preparing and submitting sales data to SFA and transactions to NetSuite, automated calculation of Sell Out promotions, procedures for identifying data discrepancies, credit notes for bonuses and discounts to distributors.
The solution covers a wide range of business activities, including manufacturing processes, automated certificate issuance, pallet labelling (SSCC), and full forward and reverse batch traceability. It also includes commercial management (with a focus on commercial policies and promotions), warehouse logistics and deliveries, sales, purchasing, and financial accounting. In addition, the system provides analytical reports necessary for internal control and group-level reporting.
As the next step in the project, the ERP system will cover Quadrant Beverages' contracts with indirect customers.
There are 75 direct users of the system. Still, through the other systems (SFA and WMS modules), most of the company's team now relies on a higher level of automation, complete transparency, and significantly increased efficiency.
SFA, EDI, Sell Out
