The course took place on October 14, 2010, in the Centre for Education and Culture “Iliev” in the American University, Sofia. The topic was part of the training program organized by Balkan Services, after the successfully conducted training "Basics of Business Intelligence" during August. The lectures were intended to broaden the topic and to enter more deeply into the field of business analysis and key performance indicators. The training was a good opportunity for different level managers and IT professionals to increase their knowledge in an extremely promising area of business software such as Business Intelligence. The company is one of the first in Bulgaria to implement Business Intelligence solutions, with experience of more than 50 QlikView BI system deployments in the past five years, both in Bulgaria and the countries in the region such as Romania, Serbia and others. For more information -