Resco Mobile CRM
Resco Mobile CRM is an innovative software developed specifically for effective management of mobile sales teams within the organization. This technology can be fully integrated with Microsoft Dynamics CRM, it additionally enhances the range of possibilities of Microsoft Dynamics CRM, and can be connected to other platforms (CRM, ERP).
Balkan Services is the sole partner of the Slovak company Resco in Bulgaria, who integrates Resco Mobile CRM. Since 2010, our team has gained years of experience in implementing CRM systems in companies from different business sectors. Through our know-how, we can offer our clients innovative solutions and provide individual projects for management of their mobile sales.
The Resco Mobile CRM solution has been specifically designed to fit the needs of modern business, placing focus on customer relationship management mobile apps. The app works on all three mobile operating systems—Android, Windows and iOS and allows both online and offline work modes, as well as autosync. Resco Mobile CRM can be quickly integrated with different platforms and devices, such as mobile printers, which allows printing of documents on the spot (protocols, warehouse receipts, reports, orders, etc.).
The technology can also be integrated with Google Maps, thanks to which it can predict the sales reps’ routes, as well as to take GPS coordinates for maximum efficiency. Using Resco Mobile CRM enables recreating the real company sales team structure, where every level has access to its corresponding functions. An important product advantage is its easy integration with Microsoft Outlook, and its rich set of references that can be prepared and generated is highly praised by the companies’ management teams.
The Resco Mobile CRM mobile solution can assist with merchandising activities, such as price matching, in-store product availability, merchandise standards monitoring. It allows systematizing the order making process with the implemented sales policies and enables drafting and filling of polls. Its functionality includes the possibility to take on-the-spot photos, which can be related to the sales reps’ work.
Users: Sales Directors, Sales Reps, Marketing Departments, Merchandisers, Service Technicians, Coordinators, Senior Management
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The Resco Mobile CRM mobile app allows building, management, control, and analysis of the company’s business processes. The system notably reduces human factor errors and carries out a precise analysis of the collected data. By using this solution, the managers have the possibility and time to concentrate on their businesses' strategic matters, instead of monitoring the operational tasks realization.
By default, customer relationship management incorporates periodic analyses and references on existing and future customers. Therefore Resco Mobile CRM offers significantly simplified method for analyzing your clients' current status and finding new ways of attracting leads. The technology is incredibly innovative and offers a completely new approach for correct placement of every business and organization
Resco Mobile CRM integration within the sales process allows building up an effective system for company’s clients and sales analysis, done through a mobile sales team.
The mobile app has a wide range of features specifically designed to assist the sales process. The features include mobile printer integration for printing documents on the spot, Google Maps integration, getting GPS coordinates to define and track sales reps’ routes, as well as the possibility to save photos for merchandising activities.
The Resco Mobile CRM mobile app offers comprehensive analysis on relationship efficiency between the company and its customers and partners. The technology generates various types of inquiries and analyses for individual business partners of the organization and all stakeholders.
The Resco Mobile CRM mobile solution enables management of the overall customer service process, taking orders, and merchandising activities. The solution provides the mobile sales team with the necessary tools and enhances their efficiency.
"The implemented system allows for the development of a clear strategy for introducing new products and widening of the product range according to the individual needs of every client. The sales rep is able to respond to customer requests immediately, which provides flexibility and helps us build special customer relations."